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#Macbook download rowmote helper how to
#Macbook download rowmote helper mac os

To automatically assign the agent (device) to a specific customer, check the box next to Check to edit customer (Optional), add your account password, and select the customer name from the dropdown menu.

When the message appears again, select Openģ.

Right click the file > Select Open With > Installer.

Note: If prompted with the message (below), do the following: When the download is complete, open the agent installer package. Click Download to download the agent installer.Ģ. Please note that when entering your password, keystrokes may not appear. This is your computer password and not your Atera password. Note: You may be prompted to enter your password, depending on your Mac settings. Most users download and install the agent via Terminal with a simple copy/paste of the command provided.Ĭopy and paste the command in Terminal, then press Enter. Install the agent via Terminal (recommended)

Install the agent via Terminal (recommended).

Now that we've set everything up, it's time to download and install the Atera agent. Note: Installing an assigned agent will automatically assign the device to the customer. Assign the agent to a customer (optional). Note: You can also download the Atera agent directly from the customer's page to automatically assign the agent to the customer.ģ. Click the Install agent button in the menu bar at the top of the screen.

#Macbook download rowmote helper how to

Got a Windows device? See how to install an agent on a Windows OS deviceġ. If you experience any trouble with agent installation or stability, see Troubleshoot the Atera Agent (Mac) About the Rosetta Translation Environment.If you need to install Rosetta on your Mac.If you’re using macOS with an M1 processor, you need to install Rosetta (a dynamic binary translator developed by Apple) before installing any agents.įor more information regarding Rosetta, see these articles:.Installing an agent is only available to Admin users.

#Macbook download rowmote helper mac os

This article explains how to download and install the Atera agent on a Mac OS device Learn more about the Atera agent, including system requirements This allows Atera to alert you when a critical system or resource is down, degraded, or has reached a predefined threshold parameter. The agent monitors the availability, performance, and health of the computer/server at regular intervals and securely communicates back to the cloud.

The Atera agent is the foundation of the Atera monitoring system and needs to be installed on all computers and servers you wish to monitor.